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Our Cisco Webex for Managed Services offers messaging, audio and video calls that allow your team to share content from the desktop and add multiple participants to your meetings. All through a cloud-based voice telephony service.

What are the stages in the implementation of our service?

1. Discovery:
We request information to learn more about your requirements and collaboration needs.

2. Design:
Our team of specialists defines the functionalities to be configured.

3. Planning:
We present an activity plan and a test plan.

4. Execution:
Configuration, installation, testing and training are performed.

5. Start of the Managed Service.

The managed service is delivered through the following points:

 

7x24x365 monitoring

We ensure visibility of service status through 24X7 monitoring in order to identify any failure event.

 

Single Point of Contact

We have a 24x7x365 phone line to report any incident or to request registrations, cancellations or changes in device configurations.

 

Attention Times

Priority response times for the resolution of incidents or requested changes, attend to urgent requirements and mitigate events that cause business interruption.

 

Monthly Reports and Recommendations

We deliver monthly reports that include information on: Service utilization, call quality, Call Engagement, etc.

Learn more about our subscription packages and request a quote from one of our experts.

Contact a specialist

Advantages your company gets with Cloud Telephony Services:

  • A platform with enterprise-level functionality.
  • Simple management in the cloud.
  • High service availability, with a 99.99% service availability rate per year.
  • Secure, encrypted communication and enhanced collaboration for mobile devices.
  • Migration to the cloud at your pace.

Contact one of our specialists

We evaluate the technological potential of your company to create a project according to your business needs

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